Delivery Terms2019-05-02T11:00:01+01:00

Delivery Terms

The ultimate benefit of purchasing your garden furniture from Fenton Timber, is our door to door service.  It is our primary aim to deliver fully assembled and weather treated furniture – directly into your business/school; with our own transport.  Aiming to acheive this to all area’s of England and Wales with our own staff and transport is a huge undertaking – and during the spring/summer season can take up to 10 working days.

We appreciate time can sometimes be an issue – so we now offer two delivery options.

Fenton Timber Transport

Delivery of fully assembled furniture via our own transport and opperatives.

We aim to deliver within 10 working days, some locations may take longer – please call for information.

Delivery via Pallet Service

Delivery of Economy and Supreme Picnic Benches: possibly some assembly required.

Next Day & Economy services available to most UK postcodes.


If there are any issues regarding access to the area you wish the furniture to be placed, we should be notified of these prior to delivery.  We reserve the right to refuse delivery to premises whereby access is inadequate / dangerous or placement on site is of too greater distance from vehicular access.  If access is via a building (ie. goods need to be carried through a premises to access a garden) then please make us aware beforehand as we can send the goods flat, to be assembled by our staff on your site.  If there are traffic issues (ie. double yellow lines / red route) we should be notified before hand. Charges may be levied upon deliveries of low value within congestion charged zones, please contact us for confirmation.


Fenton Timber Transport

Please note we are a trade supplier and we do not deliver to residential addresses.  Minimum order quantity is 2 units.  Delivery charges apply to business addresses within mainland England and Wales – and are not available all year round.  Apologies, due to transportation costs we cannot deliver to Northern Ireland, Isle of White, Isle of Man or Scotland.  However, quantity orders to southern Scotland may be considered – please call us with details.

Delivery Charges

2£35 +VAT
3£30 +VAT
4£30 +VAT

Delivery via Pallet Service

Please contact us for a quotation – prices vary upon your location, and the type of benches your require.

Payment must be made either in advance or on delivery. Payment methods accepted are all major credit/debit cards (we do not accept AMEX) or cash on delivery when goods are delivered with our own transport.  Please note goods will not be left without payment.

Cancelled orders prior to confirmed delivery date can be cancelled without penalty.  Cancelled orders following confirmed delivery date, will be subject to 20% restocking charge.  Failed deliveries, once rebooked for delivery will be subject to a redelivery charge.

The workmanship of all our products is guaranteed against failure for 24months, within the limits of expected wear and tear.